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# 4 (Low) - Cosmetic or convenience change, no impact. # 3 (Normal) - Minor DB feature issue, business is usable. # 2 (High) - Partial outage; temporary workaround and frequent impact. # 1 (Urgent) - Production DB issue halts business with no workaround.
When did the issue start?
Is this issue related to an Axonius adapter or 3rd party connection?
Are there any firewall rules blocking connections
Has the vendor made any recent changes to their API?